Welcome to Chemical Industries Council of Malaysia

The Chemical Industries Council of Malaysia or also known as CICM, was established and incorporated in 1982, as a company limited by guarantee. CICM origins back as an industry group under the aegies of the Federation of Malaysian Manufacturers (FMM).

Currently, CICM is the umbrella body representing the various sub-sector chemical groups (ranging from oleochemicals, paints, fertilizers, petrochemicals, agriculture chemicals, industrial gases, coating resins and biodiesel sectors), following a restructuring exercise in year 2001 to establish a stronger and better representation of the Malaysian chemical industry.

Level 1 Services - Provision of Data & Information


A Service Associated with NCEC - National Chemical Emergency Centre, UK



NaRER delivers 24 hour emergency response and fast, up-to-the minute advice and products setting global standards on emergency response and compliance.

Calls are handled by fully trained Emergency Responders who are also highly qualified chemists and renowned for their ability to provide fast and reliable guidance in high pressure situations.

Offers assured round-the-clock call-up basis, on a 24 hour-a-day, 7 days-a-week and 365 days-a-year. The provision of this service is transacted in English and is limited to 5 calls per year anywhere within Peninsula Malaysia



  • Full and comprehensive product information and data.
  • This includes full Chemical Safety Data Sheet (CSDS) information, containing physical data (e.g. melting point, boiling point, flash point), impact (short, medium and long term) of hazards (occupational health) to people and/or on the environment; Impact on biological, ecological and toxicological aspects of the affected area;
  • Calls are handled by fully trained Emergency Responders who are also highly qualified chemists and renowned for their ability to provide fast and reliable guidance in high pressure situations.
  • Advise for fire-fighting and emergency response actions in developing 1st stage of plan of action.
  • Advise on product and spill-handling procedures, storage, disposal, controls, and advise on protective equipment.
  • Able to link-up poison centres and industry specialists.
  • Advise on potential hazards associated with the products carried.
  • Advise on appropriate actions to control and mitigate consequences.
  • Advise on safe, effective and efficient spillage clean-up.
  • Advise on impact to humans and environmental exposure and consequences; and first aid measures.


Introduction of NaRER


The Chemical Industries Council of Malaysia (CICM) under its Responsible Care Charter is concerned on the Road Transport exposure particularly in the deliveries of Dangerous Goods (DG) Cargo. Whilst the management of DG processes in handling and storage within the many plants is well managed with controls in place, the same does not apply once the cargo leaves the plant on road deliveries.

In a dynamic road environment, where exposure can also come from other road users and in-situ conditions, it can be expected that accidents can and will continue to occur. Despite the many efforts by companies to reduce road risk, as a last line of defence, when all else fails, companies are required by legislative charter and as part of their Responsible Care commitment, to have and be ready for rapid deployment of trained and prepared personnel; with fit-for-purpose equipment; with tried and tested procedures. Response Parties must be able to mitigate all Road Incidents from spiralling out of control.

The Emergency Response preparedness is also a mandatory legislative requirement by the Department of Environment (DOE), the Department of Occupational Safety and Health (DOSH) and the Ministry of Transport (MOT).

Most DG cargo transporters and hauliers in Malaysia, with the exception of a few, are ill equipped and unprepared to be able to professionally deploy their own Emergency Response teams to manage their on-the-road emergencies and product clean-up. However in reality, most haulage companies do not have the infrastructure or the capability, and is very dependent on their client for help.

To mitigate issues above, the Safe Road Committee under CICM has developed The National Road Emergency Response Services (NaRER), which is a last line of defence to manage and mitigate all road emergencies particularly on issues of lost product containment, especially in the area of DG cargo. NaRER is a comprehensive one stop service center which covers seamlessly all phases of Road Emergency Management. It covers the specialised provision of LEVEL 1 (Provision of Data and Information), LEVEL 2 (Provision of On-Site Advice and Response), and LEVEL 3 (Provision of On-Site Clean Up) which is discuss in detailed below.

LEVEL 1 - Provision of Data & Information
LEVEL 2 - Provision of On-Site Advise & Response
LEVEL 3 - Provision of On-Site Clean Up
Other Services - Emergency Response & Crisis Management Trainings, Exercise and Audits


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Chemical Industries Council of Malaysia (CICM)
Reg. No. 198201002953 (82699-T)
Wisma FMM,
No. 3, Persiaran Dagang, PJU 9, Bandar Sri Damansara, 52200 Kuala Lumpur, Malaysia.

(t) +603 6286 7200
(f) +603 6277 6714
(e) secretariat@cicm.org.my

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